Returns & Exchanges
At LEKI, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Label and Ship
Print the prepaid shipping label provided by our portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing